DocsMeasure
Get a texting number
Your own number for flow texts (when shipped). Datacenter registers it with US carriers for you, shows the price first, and tells you where the review stands.
On this page
Flow texts go out from a number that is yours. Datacenter gets it for you and does the carrier registration. This is "(when shipped)" until Datacenter switches texts on.
US carriers block business texts from numbers that are not registered. Registration tells them who you are and what you will send. It is the same for every business, and it takes some patience: reviews take days, sometimes a few weeks.
Pick your path
| You have | You get | Registration |
|---|---|---|
| An EIN (a US business tax ID) | A local number with your area code | Your brand, then your campaign |
| No EIN (sole proprietor) | A toll-free number | Toll-free verification |
Both can send the same texts. Open Get a texting number from your Automations settings, or go to /app/texting.
Prices
| Usage | Local number | Toll-free number |
|---|---|---|
| Setup, once | $22, or $64 above 6,000 texts a day | No charge |
| Carrier registration | $5 a month under 2,000 texts a month, else $20 | None |
| The number | $3 a month | $5 a month |
| Texts, sent or received | 2¢ a part | 2¢ a part |
Setup and the carrier registration pass on what the carriers charge to register a local number. A part is up to 160 characters, or 70 with emoji; long texts count as 2 or more. Billed with your plan each month. What you used shows under Usage in Billing.
Fill in your details
The form starts with what we know from your account. It asks for:
- Your business: the legal name exactly as on your tax forms, the type, your EIN, your industry and website.
- Address: where the business is registered.
- Contact person: someone the carriers can reach, with their job title.
- Your texts: what you text about, two real sample texts, and how people agree to get them.
What carriers look at most:
- Samples name your brand and say how to opt out, like "Reply STOP to opt out."
- How people agree is specific: the page, the checkbox, and what it says. A checkbox that is ticked for people is not consent.
- Your website works and shows the same business name.
Tick the box to agree to the prices, then choose Submit registration. Your details are stored encrypted and used only for the carrier registration.
Where it stands
The page shows each stage:
- Business profile: we check your details.
- Brand: the carriers' registry checks your business.
- Campaign: the carriers check what you will text.
- Number: you pick it.
We check every 15 minutes. Check now asks at once. If something is turned down, the page shows the reason the carriers gave. Fix it with Start over with new details, or choose Try again if it was a passing problem.
Pick your number
Once the campaign is approved (or right away, on the toll-free path), enter an area code and pick a number. It is set up and attached for you. Every site in your account that has no texting sender yet starts using it. You can change each site's sender in its Automations settings.
On the toll-free path, verification starts once you have the number. Texts can go out once it is approved.
Replies and STOP
Replies come back to Datacenter. STOP, START and HELP work at once, on every site that uses the number. See Automations for the texting rules: consent, quiet hours and the opt-out line.
Something missing or wrong? Email hello@datacenter.so.