# Email from your own domain

> Send flow emails from you@yourbrand.com (when shipped), with replies on the person's profile and in your inbox. The DNS records, step by step.

Source: https://datacenter.so/docs/sending-domain
Section: Measure

Flow emails can come from your own address, like `you@yourbrand.com`, instead of Datacenter's address with your name. This is "(when shipped)" until Datacenter switches it on. Until then, emails go from Datacenter's address with your name, and replies go to your **Replies go to** address.

What you get:

- Emails come from your own address. People see your name and your domain.
- Replies come back to Datacenter, count on the flow, and go on to your own inbox. To the person, it is a normal reply.
- Inboxes trust mail signed by your own domain more, so fewer emails land in spam.

You add a few DNS records once. It takes about ten minutes, plus waiting for DNS.

## Step 1: add the domain

1. Open **Automations**, then **Settings** (with more than one site, pick the site).
2. Under **Email from your own domain**, enter your domain, like `yourbrand.com`. It starts with your site's domain.
3. Enter the address to send from, like `you@yourbrand.com`, and the name people see.
4. Choose **Add domain**.

Datacenter gets ready for your domain, then shows the records to add. Each record has **Copy** buttons for its name and value.

A domain belongs to your account. Every site in your account can use it: pick it under **Send this site's email from**.

## Step 2: add the records

| Type | Name | Value | What it does |
|---|---|---|---|
| CNAME (3 of them) | `<code>._domainkey` | `<code>.dkim.amazonses.com` | Signs your email (DKIM), so inboxes know it is really from you. |
| MX | `bounce` | `feedback-smtp.<region>.amazonses.com`, priority 10 | Takes bounce reports. |
| TXT | `bounce` | `v=spf1 include:amazonses.com ~all` | Lets Datacenter send for you (SPF). |
| MX | `reply` | `inbound-smtp.<region>.amazonaws.com`, priority 10 | Brings replies back to Datacenter. |
| TXT (suggested) | `_dmarc` | `v=DMARC1; p=none;` | Tells inboxes what to trust (DMARC). Skip it if you have one. |

The page shows the exact codes and region for your domain. Copy them from there. The values name the mail servers Datacenter sends through, so type them exactly as shown.

- The `bounce` and `reply` names are new subdomains just for this. They do not change your normal email. Your own inbox keeps working as it is.
- The `bounce` name must have exactly one MX record. The `reply` name needs the mail server above as its only one.
- On Cloudflare, set the three CNAME records to **DNS only**, the gray cloud.
- Some DNS hosts ask for the priority in its own box. Enter `10`.
- If your domain already has a DMARC record, keep yours. The page says when it finds one.

The page names your DNS host when it can tell (Cloudflare, GoDaddy, Namecheap, Squarespace and others), with that host's steps and a link to its DNS page. Where your DNS host supports Domain Connect, a button sets everything up in one go.

## Step 3: wait for Verified

Opening the page checks each record live, and so does **Check now**. We also check every 15 minutes. Each record shows **Found**, **Different** (with what it holds now) or **Not found yet**.

Once the DKIM records are seen, the domain shows **Verified**. That is usually minutes after DNS updates, and at most 72 hours. From then on, the site's flow emails go out from your address.

## Replies

Each email has its own reply address on your reply subdomain, like `you+3f9a...@reply.yourbrand.com`. People never type it. They just press reply.

When someone replies:

1. Datacenter matches it to the person and the email they got.
2. The flow counts it as a reply.
3. Datacenter forwards it to your inbox, from your own address, with **Reply-To** set to the person. Answer from your inbox, and your answer goes straight to them.

Replies go to **Forward replies to**, else **Replies go to**, else your account email. Out-of-office replies, spam and viruses are not forwarded. Replies over 150 KB, usually ones with large attachments, bounce back to the sender: that is the limit for passing mail on.

## Bounces and complaints

If an address bounces for good, or someone marks your email as spam, Datacenter stops emailing that address from the site. It is added to the same list as unsubscribes.

## If it does not verify

- **Different**: the record holds another value. Change it to the value shown.
- **Not found yet**: add the record, or wait. DNS can take up to an hour.
- **Failed**: the records were not seen within 72 hours. Check the three DKIM records, then remove the domain and add it again.

## Remove a domain

Choose **Remove** on its row. Sites that used it go back to Datacenter's address. You can delete the DNS records afterward.
